#51 GIS FORUM TOKYO / CRM Japan Summit 2006
--- Pursuing CRM Best Practices ---
| Theme | 『Pursuing CRM Best Practices』 |
|---|
| Sponsor | Research Environment for Global Information Society Inc. (ReGIS Inc.) |
|---|---|
| Co-sponsor | CRM Association Japan |
| Cooperation | The Japan Industrial Journal |
| Date | 20 April 2006 |
|---|---|
| Part1 | 13:30--18:25(13:00より受付) |
| Part2 | 18:30--20:30(18:10より受付) |
| Place | MAP |
| Part1 | 3F |
| Part2 | 3F |
|
April 20(THU), 2006 Part 1 |
Tokyo American Club 4F Ball Room |
|
10:00--11:00 |
"GIS NEWS UPDATE 2006-Feb. to April and Direction of CRM in 2006" |
|
11:00--12:20 |
"Customer Centric Trends in Europe and USA" |
|
12:20--12:30 |
"New Member Introduction" |
|
12:30--13:30 |
"Lunch" |
|
13:30--14:00 |
<2005 CRM Best Practice Awards Winners Presentation> |
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14:00--14:30 |
"Matsushita Electric: Voice of Customer Model" |
|
14:30--15:00 |
"Daiichi Life Insurance: Corporate Social Responsibility Model" |
|
15:00--15:30 |
"I-Style E-Community Model" |
|
15:30--15:45 |
"Break" |
|
15:45--16:05 |
"The Suggestion based on Best Practice: Is CRM the Corporate Strategy or Marketing Strategy?" |
|
16:05--17:45 |
Panel Discussion |
|
17:45--17:50 |
"Next Forum Announcement" |
|
17:50 |
Closing for Part 1 |
|
April 20(THU), 2006 Part 2 |
|
|
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"GIS Forum/CRM Association Japan Members & Visitors Communication Party" |
|
20:30 |
Closing for Part 2 |
| Part1 | * GIS FORUM member 5,250 * CRM member 5,250 * Visitor 52,500 |
|---|---|
| Part2 | * GIS FORUM member 6,300 * CRM member 6,300 * Visitor 18,900 |
| Deadline | April 13(THU), 2006 |
|---|---|
| Registration Contact | FAX: 03-5361-3123 e-Mail: forum2@re-gis.com GIS FORUM Office Ritsuko Ono |
| Contact us | GIS FORUM Office Ritsuko Ono TEL:03-5360-8300 |
* Cancellation to be notified by 13:00 April 14(FRI) to GIS Forum Office.
(Please understand that our invoice will be effective after that )
* Place: Tokyo American Club. See detail in the program.
